Three guests look over the Fulfillment Center

Welcome to Amazon Tours!

Come meet Amazon! Take a free tour to see behind the scenes at Amazon. Learn more about our technology, people, processes, sustainability, and commitment to the communities in which we operate.
Fulfilment Centre Tours
Ever wondered how products in your online shopping cart get from Amazon to you? Take a free tour of a fulfilment centre to find out!
Amazon offers free public tours at select locations across the world. Join our Tour Guides on a walk through a fulfilment centre as they introduce the people, technology, and processes that help prepare each customer order. New weekend tours are now available for reservation!
Our on-demand video tour takes you to fulfilment centres around the world to meet different Amazon employees. Discover how the items in your shopping cart get to you from the comfort of your home.
Step into the dynamic world of Amazon with our free tours, where you’ll go behind the scenes to witness firsthand the intricate web of technology, people, and processes that drive Amazon’s success story.


During your tour, you’ll have the chance to explore our state-of-the-art technology that powers our fulfilment centres, from cutting-edge robotics to advanced logistics systems. Our knowledgeable guides will take you through our innovative processes, showcasing how we strive to continuously improve and innovate to better serve our customers. We’ll also shed light on how we’re working towards a more sustainable future, both within our operations and beyond. And let’s not forget about our incredible people. Learn about our inclusive culture and commitment to diversity, where everyone’s unique talents are celebrated and valued.
Amazon News
Students from Lochgelly High School in Fife visit FirstStage Studios in Leith to rub shoulders with the cast and crew of The Rig.
Cheryl Knight works at the Bristol Fulfilment Centre (BRS1) where she packs hundreds of orders on a daily basis. See what Cheryl’s work entails and why she thinks anyone can lead a successful career at Amazon.
Charlotte Hill, CEO of food redistribution charity The Felix Project explains how her organisation works with Amazon to rescue surplus food and donate it to Londoners in need.
FAQs