Three guests look over the Fulfillment Center

Welcome to Amazon Tours!

Come meet Amazon! Take a free tour to see behind the scenes at Amazon. Learn more about our technology, people, processes, sustainability, and commitment to the communities in which we operate.
Ever wondered how products in your online shopping cart get from Amazon to you? Amazon offers free public tours at select locations across the world. Join our Tour Leaders on a walk through a fulfillment center as they introduce the people, technology, and processes that help prepare each customer order.
Step into the dynamic world of Amazon with our free tours, where you’ll go behind the scenes to witness firsthand the intricate web of technology, people, and processes that drive Amazon’s success story.

During your tour, you’ll have the chance to explore our state-of-the-art technology that powers our fulfilment centres, from cutting-edge robotics to advanced logistics systems. Our knowledgeable guides will take you through our innovative processes, showcasing how we strive to continuously improve and innovate to better serve our customers. We’ll also shed light on how we’re working towards a more sustainable future, both within our operations and beyond. And let’s not forget about our incredible people. Learn about our inclusive culture and commitment to diversity, where everyone’s unique talents are celebrated and valued.
Amazon News
Building on the foundations established through our first Reconciliation Action Plan (RAP) in 2021, Amazon Australia is proud to share our Innovate RAP, marking a significant advancement in our commitment to reconciliation with Aboriginal and Torres Strait Islander Peoples.
Amazon Australia is expanding support for Western Sydney communities through a new AUD $229,000 contribution to the St Vincent de Paul Society NSW’s Vinnies Vans program, delivering more meals, connection and critical support to those doing it tough.
The three-year project will help save iconic species including the eastern quoll, eastern barred bandicoot, and southern brush-tailed rock-wallaby, through innovative conservation methods.
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