Three guests look over the Fulfillment Center

Welcome to Amazon Tours!

Come meet Amazon! Take a free tour to see behind the scenes at Amazon. Learn more about our technology, people, processes, sustainability, and commitment to the communities in which we operate.
Ever wondered how products in your online shopping cart get from Amazon to you? Amazon offers free public tours at select locations across the world. Join our Tour Leaders on a walk through a fulfillment center as they introduce the people, technology, and processes that help prepare each customer order.
Step into the dynamic world of Amazon with our free tours, where you’ll go behind the scenes to witness firsthand the intricate web of technology, people, and processes that drive Amazon’s success story.

During your tour, you’ll have the chance to explore our state-of-the-art technology that powers our fulfilment centres, from cutting-edge robotics to advanced logistics systems. Our knowledgeable guides will take you through our innovative processes, showcasing how we strive to continuously improve and innovate to better serve our customers. We’ll also shed light on how we’re working towards a more sustainable future, both within our operations and beyond. And let’s not forget about our incredible people. Learn about our inclusive culture and commitment to diversity, where everyone’s unique talents are celebrated and valued.
Amazon News
Every day at Amazon, we ask ourselves, “How can we make this product, this service, or this experience better for our customers?” We continually seek ways to challenge ourselves and improve how we deliver for our customers, support our employees, and accelerate the pace of innovation.
Amazon scientist Olga Moskvyak loves working with cutting edge computer technology to improve online shopping around the globe.
Yorta Yorta artist Mandi Barton is thrilled her art will be showcased on Amazon boxes to mark NAIDOC Week this year
FAQs